E-commerce Features
Below are some of the features we provide as standard with every e-commerce website solution we provide...
Manage your Products
- Categorise and organise products easily from your online Product Editor
- Upload products in bulk or edit them individually
- Assign single or multiple images to products
- Configure pricing options like tax rates, bulk-buy discounts, etc
- Manage stock quantities (either manually or automatically)
- Display different pricing schemes for different customers (e.g. wholesale/retail)
- Assign minimum or maximum order quantities
Control your Site's Layout and Appearaance
- Have full control over site design and content with no technical skills required
- All pages can be edited via a simple 'Microsoft Word'-type interface
- Add new pages, remove pages and products quickly and simply
Manage your Customers
- All customers are automatically assigned with an account, enabling you to...
- Customise the site with personalised messages and content for logged-in users
- Show different pricing levels to different individuals/groups of customers
- Allow only approved customers to see pricing/confidential product details
- Offer 'premium content' to registered users only
- Enable certain approved customers to buy online and pay on account by invoice
Processing Orders & Payments
- Get auto-generated order notification e-mails
- Set auto-response e-mails to customers placing orders
- Send automatic dispatch confirmation order e-mails
- Easily integrate with online courier services to enable order delivery tracking
- Integrate with all major payment processing services (Protx, Worldpay, etc)
- Process payments manually offline if preferred
Built-in Marketing Tools
- Display featured products to promote specific items or categories
- Allow electronic 'gift certificates' to be redeemed against orders on your site
- Online 'coupon codes' enable you to offer discounts based on certain order criteria
- Built-in bulk e-mail campaign manager to send personalised e-mails to customers
- Display related items with products to facilitate better 'cross selling'
- Automatically display top-sellers/most-viewed items
Preferences & Business Rules
- Use quantitiy discounts for bulk-purchase reductions
- Display pricing in multiple currencies
- Multiple delivery charge options based on weight/quantity/value/destination etc
- Support for multiple VAT options, dual pricing, different taxation rates
- Use contract pricing to display different price levels to different customer types
- Display stock levels, auto-suspend out-of-stock products, show delivery times
- User management and complete audit-trail functions for back-office management
Full Suite of Reporting Tools
- Over 150 built-in user and financial reports
- Analyse buying behaviours of groups or individual customers
- Full product popularity/sales reports
- User demographic information (geographic locations etc)
- Track how users found your site
- Track performance of first-time and repeat customers
Fully Search-Engine Optimised
- Search engine optimisation (SEO) is a top priority for all our sites
- Correctly coded to ensure all pages and products show in search-engines
- Keyword density is perfected with dynamic 'tags' to insert keywords automatically
- Every page and product has its own meta-tags, title tags and individual descriptions
- An automatically-generated site map
- Contact us for demonstrations of some of our top-performing search engine listings
Offline Systems Integration
- We can integrate your site with offline accounts and stock-control systems
- We are experienced integrators with Sage, SAP, Tropos, AS400, Cosmos and more
- Have online orders and customers automatically inserted into your offline system
- Synchronise stock-level data between offline and online systems
E-commerce Hosting & Security
- All our sites use industry-standard SSL encryption for card/payment details
- Daily data backups taken for quick disaster recovery
- Server monitoring every 20-seconds to highlight errors or problems
Technical Support & Maintenance
- 24-hr technical support by phone and e-mail
- A site support and maintenance agreement for ongoing assistance
