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E-commerce Website Features

Below are just some of the features we provide as standard with every e-commerce website solution we provide...

Manage your Products

    • Categorise and organise products easily from your online Product Editor
    • Upload products in bulk or edit them individually
    • Assign single or multiple images to products
    • Configure pricing options like tax rates, bulk-buy discounts, etc
    • Manage stock quantities (either manually or automatically)
    • Display different pricing schemes for different customers (e.g. wholesale/retail)
    • Assign minimum or maximum order quantities

Control your Site's Layout and Appearaance

    • Have full control over site design and content with no technical skills required
    • All pages can be edited via a simple 'Microsoft Word'-type interface
    • Add new pages, remove pages and products quickly and simply

Manage your Customers

    • All customers are automatically assigned with an account, enabling you to...
    • Customise the site with personalised messages and content for logged-in users
    • Show different pricing levels to different individuals/groups of customers
    • Allow only approved customers to see pricing/confidential product details
    • Offer 'premium content' to registered users only
    • Enable certain approved customers to buy online and pay on account by invoice

Processing Orders & Payments

    • Get auto-generated order notification e-mails
    • Set auto-response e-mails to customers placing orders
    • Send automatic dispatch confirmation order e-mails
    • Easily integrate with online courier services to enable order delivery tracking
    • Integrate with all major payment processing services (Protx, Worldpay, etc)
    • Process payments manually offline if preferred

Built-in Marketing Tools

    • Display featured products to promote specific items or categories
    • Allow electronic 'gift certificates' to be redeemed against orders on your site
    • Online 'coupon codes' enable you to offer discounts based on certain order criteria
    • Built-in bulk e-mail campaign manager to send personalised e-mails to customers
    • Display related items with products to facilitate better 'cross selling'
    • Automatically display top-sellers/most-viewed items

Preferences & Business Rules

    • Use quantitiy discounts for bulk-purchase reductions
    • Display pricing in multiple currencies
    • Multiple delivery charge options based on weight/quantity/value/destination etc
    • Support for multiple VAT options, dual pricing, different taxation rates
    • Use contract pricing to display different price levels to different customer types
    • Display stock levels, auto-suspend out-of-stock products, show delivery times
    • User management and complete audit-trail functions for back-office management

Full Suite of Reporting Tools

    • Over 150 built-in user and financial reports
    • Analyse buying behaviours of groups or individual customers
    • Full product popularity/sales reports
    • User demographic information (geographic locations etc)
    • Track how users found your site
    • Track performance of first-time and repeat customers

Fully Search-Engine Optimised

    • Search engine optimisation (SEO) is a top priority for all our sites
    • Correctly coded to ensure all pages and products show in search-engines
    • Keyword density is perfected with dynamic 'tags' to insert keywords automatically
    • Every page and product has its own meta-tags, title tags and individual descriptions
    • An automatically-generated site map
    • Contact us for demonstrations of some of our top-performing search engine listings

Offline Systems Integration

    • We can integrate your site with offline accounts and stock-control systems
    • We are experienced integrators with Sage, SAP, Tropos, AS400, Cosmos and more
    • Have online orders and customers automatically inserted into your offline system
    • Synchronise stock-level data between offline and online systems

E-commerce Hosting & Security

    • All our sites use industry-standard SSL encryption for card/payment details
    • Daily data backups taken for quick disaster recovery
    • Server monitoring every 20-seconds to highlight errors or problems

Technical Support & Maintenance

    • 24-hr technical support by phone and e-mail
    • A site support and maintenance agreement for ongoing assistance

View our portfolio » Contact us » Get a quote »

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